Article 1 (Purpose)

• These terms and conditions (hereinafter referred to as "Terms") have been established to govern all matters related to the subscription and use of all games and services that are jointly provided by ZTQ GAMES PTE. LTD. (hereinafter referred to as the "Company") and its partners to its customers.

Article 2 (Definition of Terms)

• The terms used in these Terms are defined as follows:
  • The term "service" refers to all games and services rendered by the "Company," which are accessible to the "User" through various wired and wireless devices, including but not limited to PCs and portable terminals.
  • The term "User" refers to a person who has signed a use contract with the Company and has been granted a User ID (ID) to receive services.
  • The term "use contract" means a contract concluded with the Company to receive services.
  • The term "User ID" refers to a combination of letters and numbers selected by the User and assigned by the Company for the identification of the User and the use of the service by the User.
  • The term "password" denotes an alphanumeric code chosen by the User to verify their identity and ensure that they are the legitimate owner of the User ID utilized, while also safeguarding their rights and interests.
  • "Cancellation" refers to the cancellation of a contract of use by the Company or a User.
  • The term "temporary measures" refers to actions taken to temporarily restrict certain parties from accessing specific posts or materials for a designated duration.
  • The term "post" encompasses all forms of information, including but not limited to text, documents, images, audio, or any combination thereof, that the User publishes while utilizing the service.
  • The term "profile service" pertains to a designated area within a website, administered by the Company, wherein Users may engage in personal website activities, join communities, and access games (such as blogs, etc.).
  • The term "content service" refers to all additional contents except game services and Item service contents.
• The definition of Terms used in these Terms shall be as prescribed by relevant laws and regulations and information for each service, except as provided in Article 1. What is not stipulated in the relevant laws and service specific guidelines is subject to general business practices.

Article 3 (Effect and Revision of Terms)

• The present Terms shall become effective upon their online announcement on the Company's game website or delivery to Users via email. Upon agreeing to the terms and conditions and completing User registration, Users shall be bound by the Terms as agreed to, and any revisions to the Terms shall apply to Users from the date they take effect.
• The Company may amend these Terms to the extent that they do not violate the relevant laws and regulations.
• In the event that the Terms are amended, the Company shall determine the contents and application date of the revised Terms and shall announce them on the online website 7 days before its effective date. However, if the Terms are revised unfavorably towards the User, the notice will be made available on the online website 30 days before its effective date and Users will be informed by sending a notification to the e-mail most recently provided by the User. The revised Terms take effect from the effective date of publication or notification.
• By accepting these Terms, you acknowledge and agree to regularly visit the service page to review any updates or modifications to the Terms. The Company shall not be held liable for any harm or damages incurred by Users due to lack of awareness regarding any revisions made to the Terms.
• If a User objects to the revised Terms, the updated terms shall not be binding on said User. In such cases, the User has the option to terminate the contractual agreement. Nevertheless, if the User chooses not to express their dissent or continues to utilize the service, they shall be deemed to have agreed to the amended Terms, even if the Company has provided clear notification that the User has 30 days to communicate their intention to dissent.
• In the event of a conflict between the general provisions of these Terms and the provisions of Articles 12 through 26, the provisions of Articles 12 through 26 shall apply first.

Article 4 (Criteria Outside the Terms)

For matters not stipulated in these Terms, the Terms of each service, operation policies, and related laws set by the Company shall apply.

Article 5 (Establishment of a Service Use Contract)

• Upon the Customer's acceptance of the Terms, the Customer must apply for usage in accordance with the form and procedure outlined by the Company. Following the Company's approval of the application, a usage agreement is executed between the Company and the User.
• To agree to these Terms, press the 'I Agree' button on the membership page to complete the expression of consent to these Terms.

Article 6 (Application for Service Use)

• Customers who wish to utilize the service by registering as Users are required to provide the Company with requested information such as their name, date of birth, gender, IPIN, and contact details. The information provided by the User is utilized for identification and verification procedures, including real-name authentication and prevention of duplicate subscriptions, and is managed in strict accordance with the Company's personal information handling policy.
• Under Article (1), when applying for usage, the User is required to provide accurate and factual personal information including their name, date of birth, gender, and/or IPIN. Users who fail to provide their actual personal details and provide false information will not be entitled to legal protection nor claim any rights against the Company.
• In the case of IDs that have not completed the subscription form and procedure presented by the Company, such as real name authentication and (if applicable) consent by a guardian, there may be restrictions on the use of some services.
• Any User IDs that have been obtained by using another person's personal information (name, date of birth, IPIN, etc.) without consent will be terminated or deleted. Additionally, the User may face punishment in accordance with the Resident Registration Act.
• In order to sign a contract with an IPIN number, only IPINs issued by an authorized institution (Seoul Credit Information, Korea Credit Bureau, Korea Credit Information Services, Moody's Investors Service Credit, Korea Certificate Information Authority, or the Public IPIN Center of the Ministry of Public Administration and Security) must be used.
• The Company reserves the right to classify the usage of its services based on factors such as usage time, frequency of use, service menu, and other relevant factors.

Article 7 (Protection and Use of Personal Information)

• The Company is committed to safeguarding User personal information, including User registration information, in accordance with applicable laws and regulations. The Company's handling of personal information is also governed by its personal information handling policy. It is important to note that linked sites on the service page are subject to the personal information handling policy of their respective operators, and not that of the Company. Furthermore, the Company shall not be held liable for any information that is disclosed due to reasons that are attributable to the User.
• The Company reserves the right to utilize User information such as telephone numbers, email addresses, and other relevant data obtained through Article 6 (1) for marketing, promotional, or advertising purposes. However, if the User wishes to opt-out of such communications, they may do so at any time via the website. The Company strictly adheres to data protection regulations and will not share User information with any third parties without their explicit consent, unless permitted by law.
• If the need arises to verify a User's identity, the Company reserves the right to notify the User of the reason or purpose and request their ID card or an equivalent certificate. The information obtained will only be used for the stated purpose, and the Company will take measures to ensure the secure and permanent disposal of the copy once the objective has been achieved.

Article 8 (Approval and Restrictions on Use)

• In principle, the Company accepts the use of the service in the order of receipt if there is no disruption to the performance or technology of the customer applying for use under Article 6.
• The Company reserves the right to reject or terminate any applications for use or contracts if any of the following conditions apply:
  • When the application is made under a false name or using someone else's identity;
  • When the User provides inaccurate or incomplete information in the application form or contract of use presented by the Company;
  • When the User intends to use the service for criminal activities as defined by the Criminal Act;
  • When the User intends to use the service in violation of the Juvenile Protection Act;
  • In instances where the intended use of this service contravenes prevailing laws and regulations;
  • In cases where the aim of utilizing this service is for profit-seeking purposes;
  • If an application is submitted with the intent of disrupting public order or social norms;
  • Where it is requisite for the management and operation of Users who have not opted for services outside the jurisdiction of the Republic of Korea;
  • If consent is not obtained from a legal guardian (parent) when registering a minor under the age of 18 as a member;
  • Should an application be submitted in contravention of any of the terms stipulated within these Terms;
  • In situations where an application for re-registration is submitted within one month of membership withdrawal;
  • Where a User's behavior is deemed to pose a potential risk of impropriety;
• In cases where an application for service use falls under any of the following subparagraphs, the Company reserves the right to withhold approval until the grounds for restriction are resolved;
  • If the Company lacks sufficient resources or facilities;
  • In the event of technical difficulties encountered by the Company;
  • Where approval for use is challenging due to circumstances involving other companies.
• For children and adolescent members under the age of 18 to use the service, they must undergo specific procedures requested by the Company in accordance with relevant laws, such as obtaining the consent of their legal representatives (parents).

Article 9 (Granting and Changing User IDs, etc.)

• The Company assigns a User ID to the customer as per the stipulations set forth in the Terms.
• Users are not permitted to request a change to their approved ID during the service period. If a User requires a change to their ID due to unavoidable circumstances, they must cancel the existing ID and register with a new one.
• In the event that the Company deems it necessary to request a change to a User's account due to unavoidable circumstances, such as the need to provide more efficient services to the User or to integrate with other services for the Company's operational or strategic purposes, the User is obligated to comply with such a request.
• The Company carries out various User management tasks, including verifying the eligibility of the relevant User to access the service based on the information provided by the User.
• The User is responsible for exercising due care in managing their ID, password, and other information requested by the Company. The User bears responsibility for any damages arising from the negligent management of their account information, leading to the unlawful use of the service by a third party, and the Company shall not be held liable for such damages.
• Any additional matters pertaining to the management and modification of User personal information shall be handled in accordance with the guidelines outlined for each respective service.

Article 10 (Obligations of Company)

• The Company shall ensure that Users can use the service unless there are special circumstances on the desired service commencement date.
• To ensure continuous and stable services, the Company shall promptly repair or restore its facilities, unless there are unavoidable circumstances that prevent such repair or restoration.
• The Company shall make every effort to facilitate convenience for Users with regard to procedures and content pertaining to contracts, such as contract signing, modification, and termination.
• The Company discloses and complies with personal information and youth protection policies for personal information and youth protection.
• To safeguard personal information, the Company is required to disclose and abide by the privacy policy.
• If a User's opinions or complaints are objectively deemed legitimate, the Company shall promptly address them through appropriate procedures. However, if immediate resolution is not feasible, the User shall be notified of the reason for the delay and the expected timeline for resolution.

Article 11 (Obligations of Users)

• When a User applies for User registration or modifies their User information, they must provide accurate information under their real name. If the User is discovered to have submitted false or another individual's information, they will forfeit any rights pertaining to the use of the service.
• The User shall comply with the regulations set forth in these Terms, as well as any additional regulations and announcements released by the Company. Furthermore, the User shall not interfere with the Company's business or harm the Company's reputation.
• Users must comply with relevant laws and regulations, such as the Youth Protection Act. If a User violates related laws and regulations such as the Youth Protection Act, he or she will be punished according to the relevant laws and regulations.
• In the event of any changes to their address, contact details, email address, or other relevant information, Users are required to update the contract online accordingly. Delay or failure to update the contract may make the User responsible for any resulting issues.
• It is the responsibility of the User to directly manage their assigned ID and password. Any issues resulting from poor management of said login credentials will be solely attributed to the User.
• The User must obtain prior consent from the Company before engaging in any business activities through the service, and shall be held accountable for the outcome of said activities. Moreover, if the User causes harm to the Company as a result of such business activities, they are obliged to provide compensation. The Company reserves the right to seek damages against the User through limitations on service usage and due process.
• Unless explicitly permitted by the Company, the User shall refrain from transferring or granting usage rights of the service, including game currency, levels, or any other contractual status, to any third party or providing them as collateral.
• To register as a User, any individual below the age of 18 requires the consent of their legal representative.
• The User is prohibited from communicating any content that is detrimental to public well-being or considered indecorous, including but not limited to:
  • Content intended to facilitate or incite criminal activity;
  • Content that advocates or promotes anti-state behavior;
  • Content that violates social norms or disrupts public order;
  • Content that defames or infringes upon the rights of third parties;
  • Explicit or abusive sexual language;
  • Racist or obscene content targeted towards other Users;
  • Any content prohibited by applicable laws and regulations.
• Users shall not use the services provided by the Company for any purpose other than gaming or entertainment, or perform any of the following acts. The Company may take reasonable measures, such as restricting the use of services, deleting accounts, etc. in accordance with the operation policy of each game announced by the Company:
  • Registering false information during User registration or modifying User information;
  • Illegally obtaining another User's ID, password, date of birth, or other sensitive information;
  • Exchanging User IDs with third parties or other Users;
  • Trading virtual assets associated with a User ID, such as game currency and Items, with external entities;
  • Impersonating the Company's management, employees, or affiliates;
  • Engaging in any unauthorized modification or alteration of the Company's client program, website, or published information, including breaching the Company's servers, or utilizing the Company's services in a nonstandard manner;
  • Exploiting bugs present in the Company's systems;
  • Obtaining virtual assets, such as game currency, through unauthorized means;
  • Intentionally harming or obstructing a service;
  • Conducting business activities using services without prior consent from the Company;
  • Reproducing information obtained through the service for purposes other than utilizing the service, including but not limited to publication, broadcasting, or providing it to a third party, without obtaining prior consent from the Company;
  • Transmitting, posting, emailing, or disseminating any content that infringes on the patents, trademarks, trade secrets, copyrights, or other intellectual property rights of the Company or a third party;
  • Transmitting, posting, emailing, or distributing vulgar or obscene information, sentences, figures, sounds, or videos to others, which violates the Juvenile Protection Act or the Criminal Act;
  • Transmitting, posting, emailing, or disseminating information that is deeply insulting or related to personal information that may infringe on another person's honor or privacy to another person;
  • Teasing or threatening other Users, or engaging in continued harassment or disruptive behavior towards certain Users;
  • Collecting, storing, or distributing personal information of other Users without obtaining approval from the Company;
  • Engaging in any activity that is objectively judged to be linked to a criminal offense;
  • Acts that fall under Article 8 of the Marble Cash Terms, including approval, restrictions, and cancellation reasons;
  • Violating any regulations or terms of use set forth by other companies, including these Terms;
  • Engaging in any other acts that violate relevant laws and regulations.
• Users are responsible for regularly reviewing all policies or regulations, such as those stipulated in these Terms, notices on the website, and operating policies set by the Company.

Article 12 (Commencement of Service Use)

• The Company will commence the service from the time the User approves the application. However, certain services may be initiated on a specified date, depending on the Company's needs.
• The Company has the right to offer certain services for a fee.
• In the event that the service cannot be initiated due to business or technical difficulties faced by the Company, Users will be notified via the website or through email.

Article 13 (Service Hours)

• In general, the service will operate 24 hours a day, 7 days a week, unless there are special obstacles related to the Company's business or technology. However, the Company may suspend the service for regular system inspections, extensions, and replacements on specific days or times, and Users will be notified of such service suspensions in advance through the service page.
• The Company may suspend the service temporarily without notice due to unavoidable reasons such as urgent system inspection, extension, and replacement, and may completely suspend the current service due to reasons deemed appropriate by the Company.
• If the Company is unable to provide normal service delivery due to a national emergency, power outage, service facility failure, or congestion of service use, it may restrict or suspend all or part of the service. However, in such cases, the Company will notify the User of the reason and duration either in advance or after the event.
• The Company reserves the right to divide the service into specific ranges and specify separate available hours for each range. Details of such ranges and hours of availability will be announced on the website.

Article 14 (Payment for Paid Services)

• The service is generally provided free of charge, except for certain paid information and services determined by the Company. The use of such paid services is subject to separate Terms set forth by the Company.
• Payment for the use of services is subject to the Cash Terms.

Article 15 (Game Cash Services)

Some of the services provided by the Company can only be accessed through the use of Marbles. The rules and regulations governing the use of Marbles are outlined in separate Cash Terms established by the Company.

Article 16 (Game Services)

• The Company has the capability to offer gaming services to its Users, and in doing so, may provide supplementary services that align with the provisions outlined in the present Terms.
• When providing game services, the Company may require Users to agree to additional Terms apart from these Terms. In such cases, if the User consents to these additional Terms and the Company approves, the User may access and use the game service.
• The Company holds all ownership of the game, including intellectual property rights. Users of the game service are granted the right to use it solely within the limits of the service provided by the Company. This means that Users have the right to use the games provided by the Company within the scope of its services for a certain duration, and they may not use them in any other way beyond what has been specified by the Company.

Article 17 (Item Service)

• The Company has the authority to provide its Users with services such as avatars, in-game Items, and virtual currency, which will be referred to as "Items" from here on.
• Items provided as a service of this section may be provided for a fee or free of charge.
• Users can purchase paid Items through Marbles.
• All items related to the services provided by the Company, including avatars, are under the ownership rights of the Company, including intellectual property rights. A User who purchases an Item is granted the right to use it within the scope of the service provided by the Company. The User may only use the Items provided by the Company within the Company's services for a certain period of time and must not use, transfer, or sell them in any other way than the method specified by the Company.
• The Company does not refund Items received as gifts from others or Items provided free of charge by the Company to prevent illegal use by Users.
• The warranty period for a User's game Item is generally one year, and the license will expire after the end of this period. However, Items that have been purchased with a separate warranty period will be subject to the warranty period specified at the time of purchase.
• The use of a paid Item marked "permanent" (hereinafter referred to as "Permanent Item") guarantees the right to use it during the period when it is normally provided. If the User commits an act prohibited under these terms, or if the ID or character is classified as a dormant ID or character, and if the service is restricted or deleted according to Article 24, the Company will not be liable for the purchase.
• In the event that an existing item is rendered unusable due to changes in the Company's game content or item policy during the warranty period, the Company will provide notice on the website for a minimum of 15 days. Only Users who have purchased the paid item and hold the right to use it will be eligible to receive a replacement item that is equivalent in value and functionality. The period of use for the replacement item will be the remaining duration of the original item.
• The Company does not guarantee a service period for Items provided free of charge to the User.
• The lifespan of the Item is inherently limited to a period of one year from the commencement of distribution. Following this duration, the Company reserves the right to discontinue the Item. In such an event, the Company will provide advance notification to the User of Items that will no longer be available on the website for a period exceeding 15 days. Users who have purchased discontinued Items for a fee will be duly compensated with corresponding Items, and the duration of use shall be limited to the remaining period of the existing Item.
• In accordance with the policies governing the operation of our services, the Company reserves the right to periodically adjust some or all of the Items. Such adjustments may be necessary for the optimal functioning of our Services. However, in situations where such adjustments may significantly disadvantage the User, the Company shall provide prior or subsequent notification to the User.

Article 18 (Content Services)

When delivering content services to our Users, the Company adheres to a distinct content service operational policy established by the Company.

Article 19 (Profile Services)

When delivering profile services to our Users, the Company adheres to a distinct content service operational policy established by the Company.

Article 20 (Posts by Users)

• The User has the right to a post created by the User, and any loss or problem caused by the post is the responsibility of the User, and the Company is not responsible for it.
• It is prohibited for Users to upload or distribute any content that falls under the categories outlined below. The Company reserves the right to remove, relocate, or decline registration of any material that is determined to be in violation of these categories, without prior notification. Furthermore, Users who violate these guidelines may be subjected to certain measures such as use restrictions in accordance with the operational policies of specific services:
  • In the event of content that constitutes severe humiliation of another User or a third party, or that causes damage to their reputation through slander;
  • In the event of posting or linking information, phrases, images, or other content that violate the Juvenile Protection Act;
  • If the content is deemed obscene or if there are links to pornographic sites that violate the Juvenile Protection Act;
  • If the content is related to the sale of cyber assets such as User IDs or game currency;
  • If there are instances of promoting illegal copying or hacking, or if there are commercial advertisements for profit;
  • If it is objectively recognized that it is related to a crime;
  • If the content violates other rights, such as copyrights, of other Users or third parties;
  • If the post violates the Company's prescribed principles for posting or does not comply with the nature of the bulletin board;
  • If it is deemed to violate other relevant laws and regulations;
• If a particular post is deemed to contain defamatory content or infringes upon an individual's privacy, the Company may take "temporary measures" to restrict access to the post or material without prior notice to the User who posted it. The Company may then choose to delete or restore the post in accordance with relevant laws and Company policies.

Article 21 (Copyright on Posts).

• The Company retains the copyright and all other intellectual property rights to any work created by the Company.
• Copyright to any posts made by Users in the service belongs to the copyright holder.
• Users are not permitted to use any information obtained while using the service for commercial purposes, nor may they allow third parties to use this information without prior consent from the Company.
• Posts made by Users within the service may be included in search results, services, and related promotions. The Company may modify, reproduce, edit, and post these posts to the extent necessary for such exposure. In such cases, the Company must comply with the contents of the copyright law, and Users have the right to request measures such as deletion, exclusion from search results, and non-disclosure of the post through the customer center or the in-service management function at any time.
• Paragraph 4 is valid while the Company operates the service. However, if a User withdraws, the User's posts may be excluded, closed, or deleted collectively to protect personal information.
• The Company reserves the right to delete, move, or decline registration of any content or material posted or registered by the User without prior notice if it is deemed to fall under any of the subparagraphs outlined in Article 20 (2) of this Agreement.

Article 22 (Provision of Service Information and Notification to Users)

• The Company may provide Users with information that is deemed essential for utilizing the Service, either through a service screen, electronic mail, or postal mail.
• The Company may, with the User's consent, request additional personal information to enhance the quality of its services and introduce new offerings to Users. Users have the option to provide or decline such information based on their consent.
• When notifying a User, the Company may utilize the most recent email address or mobile phone number provided by the User, or publish the notification on the Company's website. However, in cases of email and mobile phone notifications, we disclaim responsibility for any issues that may arise as a result of individual notification being unfeasible due to limitations imposed by the relevant email service provider or mobile phone service provider.
• Service-related personal information is managed and provided in accordance with the personal information handling policy.

Article 23 (Posting Advertisements and Transactions With Advertisers)

• A portion of the Company's service investment is derived from advertising revenue. Users who choose to avail of the service are presumed to consent to the advertising content displayed during usage.
• The Company shall not be held responsible for any losses or damages incurred by the User as a result of participating in promotional activities or engaging in communication or transactions with advertisers through the Service.

Article 24 (Change and Restriction of Services)

• The Company may change the services it is providing based on operational or technical needs. The contents of the service to be changed, the date of provision, etc. shall be notified to the User in advance by the method prescribed in Article 22 (3). However, if there are unavoidable circumstances such as a fatal bug, a server defect, or an emergency security problem that the Company cannot notify in advance, it can notify you afterwards.
• The Company reserves the right to modify the services it provides due to operational or technical requirements. Prior notification of changes to service content, date of provision, and other pertinent details shall be conveyed to the User using the communication methods stipulated in Article 22 (3). However, if there are unavoidable circumstances such as critical system malfunctions, server defects, or emergency security concerns that prevent advance notice, the Company will provide notification subsequently.
• If a User violates the mandatory provisions stipulated in Article 11, the Company may enforce restrictions on the User's account, including suspension of usage and chat restrictions. Furthermore, if the contract is terminated due to severe infringement of these Terms, individual service terms, and operating policies, the Company reserves the right to revoke the User's access to paid services, Marbles, and paid items. Users may raise objections to such decisions via the Company's website or through electronic mail.
• In the event that the Company deems it necessary to suspend the entire service due to game planning or operational requirements, or due to urgencies faced by the Company, it may inform the website 30 days in advance and discontinue the provision of the service. Users are excluded from claiming compensation for service interruption, including for expired items resulting from such interruption. However, in the case of permanent items under Article 17(7), the duration of item use shall be considered until the end of the service as declared during the announcement of the service discontinuation.
• If the User's account is directly or indirectly involved in a violation of the Terms or is objectively determined to be involved in a criminal offense, the Company may temporarily suspend the use of the account to investigate the account. Users can file objections through the website or electronic mail.
• Service use restrictions are divided into suspension, reset, permanent suspension, and termination of the service contract according to the service use restrictions.
• If a User utilizes the Company's paid game service through an internet cafe (hereinafter referred to as an "Internet cafe service provider") and intentionally evades the internet cafe fees associated with the Company, the Company may restrict the User's account usage. Furthermore, the Company may provide this information to other internet cafes in an anonymized format that does not identify individual Users. In such cases, the restriction on the use of the account shall be lifted if the User clarifies that they have paid all the fees to the internet cafe, or if the Company verifies such payment.
• The Company reserves the right to limit access to the services by blocking any attempts to access a User's account that violates or poses a risk of violating the obligations set forth in each clause of Article 11 of the Terms. This may include blocking IPs that attempt to log in or connect to specific accounts.

Article 25 (Service for Testing Purposes)

• Prior to the official launch of a new service, the Company may offer beta services for testing purposes to Users for a designated period of time. The target audience for testing, duration of testing, and other relevant information will be announced separately on the Company's website for each respective case.
• Beta services are not considered commercial services, but rather a testing phase for the Company to assess the development status, including the stability of the service. During this period, game data may be modified, added, or deleted as needed, and any resulting data loss cannot be recovered. Furthermore, in the event of unexpected issues arising during the beta testing phase, the Company may discontinue the beta service without prior notice.
• Throughout the beta service period, the Company may gather system specification information from the devices utilized by Users in order to identify errors and enhance service stability. It is crucial to note that this does not entail the collection of personal information; solely the specification information of the device is analyzed to ensure the creation of a stable service.
• To ensure a seamless testing process, Users of the beta service will inform the operator through a separate bulletin board to help correct the problem.
• The personal information and other responsibilities of Users using beta services shall apply in accordance with Articles 9 (Granting and Changing User IDs, etc.), 20 and 24.
• During the beta service period, Users are prohibited from using the game's proprietary information for commercial purposes without the prior written consent of the Company. Violation of this provision may result in the Company pursuing civil remedies for damages or taking other legal action, and may also result in legal sanctions in accordance with applicable laws and regulations.
• The service for testing purposes is a temporary service provided free of charge, and the Company is not responsible for any damages incurred by the service to the User.

Article 26 (Obligation to Manage Service Use Information)

• The User is responsible for selecting and changing their own password for security reasons, and may do so at any time on the website. However, if the Company requires it, the User must verify their identity or provide the necessary identification documents requested by the Company in order to change their password.
• The User bears the responsibility of managing their own User ID and password. Any damage or illegal use of the service by a third party resulting from the User's negligent management of their IDs and passwords falls under the User's responsibility, and the Company shall not be held accountable for it.
• In the interest of maintaining security, the Company reserves the right to request that Users change their passwords. Users are responsible for changing the password associated with their account upon initial login following the date requested by the Company. The Company shall not be held liable for any damage resulting from a User's failure to comply with the password change request.

Article 27 (Suspension of Service Use and Termination of Contract)

• The User has the right to terminate the contract or request the suspension of the service in accordance with their individual circumstances.
• In the event that a User wishes to suspend or cancel the service, they may do so by submitting a request to the Company through the designated section on the website.
• In the event that a User terminates or suspends their service contract in accordance with Article 2 of these Terms, the Company shall provide a monetary refund of any unused fees as specified herein.
• In the event that a minor under the age of 20 uses the service without the consent or approval of their legal representative, the User's legal representative (or the minor themselves) may terminate the contract. However, if the legal representative has previously provided consent or approval for the minor to use the service, they cannot withdraw it afterwards.
• The Company shall retain the User's personal information during the period of the User's use of the services provided by the Company. Furthermore, in the event that the contract between the User and the Company is terminated, the personal information of the User regarding the terminated account may be retained for a specific period of time, in accordance with the personal information handling policy.

Article 28 (Dormant Account)

In the event that a User has not logged out from the games and websites provided by the Company for a period exceeding 6 months (180 days), the User's account will become dormant as a preventative measure against security risks such as hacking or account theft.

• During this dormant period, game services will not be available, and will only be functional again once the account has been reactivated.
• To reactivate a dormant account, the User must undergo the User identification procedures set forth by the Company, which may include public certificates, credit cards, mobile phones, e-mail authentication, or self-authentication through proof documents. This can be done through the [Activate Dormant Account] menu on each game service website.

Article 29 (Compensation for Damages)

• The Company shall not assume any liability for damages incurred by the User in relation to the use of the Free Services provided by the Company.
• If the service is suspended or fails for more than four hours per day (cumulative time) due to reasons attributable to the Company, the Company will extend the service suspension/failure time for free only for paid accounts. The User cannot claim additional damages from the Company.
• The service stop/failure time shall be calculated after the User notifies the Company. However, such time shall be excluded from the service stop/failure time calculation in the event of a forced service stop/failure (including natural disasters, emergencies, serious technical malfunctions, major changes in service operation, etc.), or if the service is stopped or fails due to the User's intentional or negligent actions.
• If a User causes damage to the Company by violating the obligations of these Terms, or if the User causes damage to the Company in using the service, the User shall compensate the Company for the damage.
• In the event that the Company has partnered with a service provider to offer an additional service to the User, the service provider shall be held responsible for any damages caused by factors within their control, following the User's agreement to their respective Terms of use
• The Company will not be held liable for any damages incurred by the User as a result of using the Services.

Article 30 (Disclaimer)

• The Company shall not be held liable in the event that it is unable to provide its services due to reasons beyond its control, including but not limited to, war, accidents, natural disasters, national emergencies, unresolved technical defects, serious changes in service operations, or other force majeure reasons.
• The Company shall not be held liable for any damages resulting from the suspension or failure of a key carrier to provide telecommunication services as usual.
• The Company shall not be held liable for damages caused by circumstances beyond its control, including but not limited to repair, replacement, regular inspection, and construction of service facilities.
• The Company shall not be held responsible for any obstacles or damages caused to the use of the service due to reasons attributable to the User.
• The Company shall not be held responsible for any damages resulting from a User's computer error, nor for any damages resulting from the User's improper handling of personal information or e-mail address.
• The Company shall not be held liable for any loss or failure of revenue that Users may expect from using the service.
• The Company shall not be held liable for any loss of items, content, or ratings acquired by the User while using the service, except for paid purchases made directly through the Company.
• The Company shall not be held liable for any harm or damage incurred by the User as a result of the information obtained while using the service. Furthermore, the Company shall not be held liable for any compensation related to psychological distress incurred by the User due to the actions of other Users while using the service.
• The Company shall not be held responsible for any information or data posted by the User on the service, including but not limited to its reliability and accuracy.
• The Company is not obligated to intervene in disputes that arise between Users or between Users and third parties through its services. Furthermore, the Company shall not be held liable for any damages resulting from such disputes.
• The Company shall not be held responsible for any damages resulting from the use of free services provided to the Users.
• The Company does not provide any guarantee of license if the expiration date of an item has passed beyond one year.

Article 31 (Jurisdiction Court and Applied Law)

• If any matters not specified in these Terms are stipulated in the relevant laws and regulations, they shall be governed by the applicable regulations.
• Users of the Company's other paid services are subject to separate Terms and policies set by the Company.
• In the event of a legal dispute arising from the use of the service, the competent court shall be determined in accordance with the procedures prescribed by applicable laws and regulations.
• The law of the Republic of Korea applies to lawsuits filed between the Company and the User.

Supplementary Provisions

(Effective Date) These Terms will apply from August 1, 2022.