Policies & Terms

ZTQ GAMES PTE. LTD. (hereinafter referred to as the "Company") has implemented policies to protect youths from harmful information and promote safe Internet usage in compliance with relevant laws and regulations governing youth protection.


  • Measures to assist in accessing game services
    The Company has implemented management measures to ensure that youths receive appropriate services.
    • Name and age verification
      To prevent youths from accessing games that are not age-appropriate or being exposed to harmful media, the Company requires them to undergo identification procedures such as real-name verification, age verification, and identity verification when using game services and other services that require age verification.
    • Consent of legal representative
      Prior to accessing the game, youths must obtain consent from their legal representative. Such consent may be granted via the legal representative's i-PIN or mobile phone authentication under the guardian's name.
    • Blocking abusive and offensive language
      The Company has implemented a filtering system to safeguard youths from abusive language, including swear words and offensive slang. Furthermore, the Company has established and implemented sanctions policies to penalize users who engage in such behavior
    • Monitoring information deemed offensive for youths
      The Company conducts 24-hour monitoring to safeguard youths against abusive or offensive content.
    • Posting of warnings to prevent excessive gaming
      To prevent excessive gaming, the Company posts cautionary messages on the game screen.
    • Game access time selection
      Legal representatives of youths can use the website to manage the amount of time that youths are permitted to spend playing the game.
  • Employee training for protection of youths
    The Company provides training to personnel responsible for youth protection and service personnel on matters related to protecting youths.
  • Counseling and grievance handling due to harmful content
    The Company makes its best effort to protect youths from harmful information. The Company provides a consultation and grievance handling platform for damages caused by harmful information and for gathering opinions and processing complaints related to the protection of youths.
  • Designation of a Youth Protection Officer
    The Company has appointed a youth protection officer​ to safeguard youths from harmful information on information and communication networks.

    [Responsible for protection of youths]
    Name: Nina
    Affiliation: ZTQ GAMES PTE. LTD.
    Position: Business Departure
    E-mail: support@aurorahunt.xyz