Customer center

FAQ of recommendation

  • [Join member/delete account (deactivate)] What is the difference between corporate customers and regular customers?

    Currently, there is no separate service for corporate membership registration.

  • [Join member/delete account (deactivate)] How do I register as a corporate member?

    Currently, there is no separate service for corporate membership registration.

  • [Join member/delete account (deactivate)] Can minors use AuroraHunt?

    AuroraHunt is a service platform with no age limit, and can be used by minors, but we are implementing a youth protection policy in accordance with relevant laws to protect youth from various harmful information and help them use the Internet in a healthy way.

     

    In order to prevent teenagers from using game products that do not fit their age rating or being exposed to media products harmful to youth, use of game services and other services that require age verification may be restricted through identity verification procedures such as real name, age verification, and identity verification. there is.

  • [Join member/delete account (deactivate)] Can foreigners use it?

    AuroraHunt is a global service platform that foreigners can freely use.

  • [Join member/delete account (deactivate)] I havent received the registration confirmation email.

    Currently, verification emails are being sent to the email address you entered in your member information.
    Please check that you have entered your e-mail address correctly. In some cases, it may be recognized as spam and sent to your spam folder. If there is no verification email in your inbox, please check your spam folder.
    If you cannot check your e-mail, please check whether the AuroraHunt representative e-mail address (noreply@aurorahunt.xyz) has been blocked.

  • [ID/log in] I want to cancel my membership.

    [PC] My Information > Member Information > Edit > Click Membership Withdrawal

    [Mobile] Menu > My Information > Member Information > Edit > Click Membership Withdrawal

     

    Account recovery is not possible after membership withdrawal, so please check the precautions and apply for withdrawal.

     

     

    After checking the precautions, entering the account confirmation correctly, checking the terms of agreement, and clicking the membership withdrawal button, withdrawal is complete.

  • [Join member/delete account (deactivate)] How can I become a member?

    You can sign up for membership on PC and mobile.

    [PC] AuroraHunt platform main screen > Login > Click Sign Up

    [Mobile] AuroraHunt platform main screen > Menu > Login > Click Sign Up

     

    After agreeing to all terms and conditions, set your name, account ID and password, and verify your e-mail to complete membership registration.

  • [ID/log in] I want to change my member information by changing my name.

    If you wish to change your member information due to name change, please submit a document proving your name change to our email (support@aurorahunt.xyz) and the responsible department will check and help you process it.

  • [ID/log in] I want to cancel a dormant member.

    Accounts that have not logged in for over a year will be put into dormant state. If you do not want to switch to a dormant account, please log in within one month of receiving the notification email. Even if it has already been converted to a dormant account and needs to be released, it can be released through login.

  • [ID/log in] I am not receiving the verification email.

    Currently, verification emails are being sent to the email address you entered in your member information.
    Please check that you have entered your e-mail address correctly. In some cases, it may be recognized as spam and sent to your spam folder. If there is no verification email in your inbox, please check your spam folder.
    If you cannot check your e-mail, please check whether the AuroraHunt representative e-mail address (noreply@aurorahunt.xyz) has been blocked.

  • [ID/log in] I want to change my login password.

    [PC] My Information > Member Information > Click Change Password
    [Mobile] Menu > My Information > Member Information > Click Change Password


    or


    [PC] My Information > Member Information > Edit > Click Change Password
    [Mobile] Menu > My Information > Member Information > Edit > Click Change Password

  • [ID/log in] I forgot my login password.

    If you have forgotten your login password, you can log in by obtaining a temporary password through Password Finder.

     

    If you have successfully logged in with the temporary password, be sure to reset your password for smooth service use and account security.

     

     

    Go find password

  • [Join member/delete account (deactivate)] How do I sign up for AuroraHunt?

    To use the AuroraHunt service, you must first sign up as an AuroraHunt member. You can log in after signing up as an AuroraHunt member, and after logging in, you can use all AuroraHunt games.

     

    Go to Membership

     

    go to log in

     

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  • [terms] What is Marble?

    It refers to the payment method on the platform that is purchased to use the paid content serviced by AuroraHunt.

  • [Others] Notification of personal information use details

    In accordance with Article 39-8 of the Personal Information Protection Act (notification of personal information use details), all AuroraHunt members are notified of personal information use details at least once a year.

  • [Others] How is the members personal information used?

    Member's personal information is used only within the purpose and scope agreed by the member for smooth service provision. AuroraHunt strives to protect customers&rsquo personal information as stipulated by the law, and in accordance with Article 39-8 of the Personal Information Protection Act (notification of personal information use details), AuroraHunt members notify all AuroraHunt members of their personal information use details at least once a year. We are guiding you.

  • [Others] Where is AuroraHunt Company located?

    The Seoul headquarters of Perugia Corp., which provides AuroraHunt services, is located on the 4th floor of 46, Saimdang-ro, Seocho-gu, Seoul.

  • [Others] What kind of company operates AuroraHunt?

    Perugia Corp., servicing AuroraHunt, is a company that fuses technology and cultural imagination with core values ​​of communication and coexistence.


    Learn more via the website (go).

  • [instructions] What games are there in AuroraHunt?

    AuroraHunt is a global game market platform. AuroraHunt does not limit the game execution environment such as PC, mobile, or web, nor does it limit the genre. Discover the game of your destiny by experiencing various games that make up AuroraHunt.

  • [instructions] How to use AuroraHunt?


    To use the AuroraHunt service, you must first sign up as an AuroraHunt member.

     

    After signing up for AuroraHunt, you can log in, and after logging in, you can use all AuroraHunt games.

  • [terms] What is AuroraHunt?

    AuroraHunt is a global game market platform.

    AuroraHunt does not limit the game execution environment such as PC, mobile, or web, nor does it limit the genre.

    Discover the game of your destiny by experiencing the various games that make up AuroraHunt.